Your privacy matters to us, and we handle personal data with care. This policy explains how we collect, use and protect the personal data of visitors to the website https://plates-formes.ch/, in line with your rights and the applicable regulations.
1. Data controller
The main data controller is:
03 plates-formes Sàrl
Route de Massongex 4,
1880 Bex, Switzerland
2. Data Collected
Through this website, we collect only what we need to respond to your enquiries and follow up on your interest in our solutions:
– Last name
– First name
– Email address
– Phone number
– Company or organisation, and message content
Please do not send health data or patient information through the website forms. No such data is requested or intended to be collected via this site.
3. Purposes of processing
Your data is used only to:
– reply to the enquiries you send through the website’s contact form;
– get in touch with you about our platforms, products and services, at your request.
We do not carry out marketing profiling, and we do not use your data for commercial purposes without your explicit consent.
4. Hosting and security
Data collected through this website is hosted in Switzerland by [Infomaniak, an ISO 27001-certified provider].
Limited access may be granted to internal service providers of the group, in particular 02 services in Portugal, for administrative or technical support, under internal data protection agreements.
We apply appropriate technical and organisational measures to protect your information against unauthorised access, loss or disclosure.
5. Retention period
Contact data is deleted once it is no longer needed to handle your enquiry or to manage the resulting business relationship, unless a legal retention obligation applies.
6. Disclosure of data
Your data is not disclosed to third parties, except where required by law.
Internal service providers, such as 02 services (Portugal), act only on our instructions and under a processing agreement that complies with the Swiss Federal Act on Data Protection (FADP) and the GDPR.
7. Data processed through our platforms
This policy applies only to the use of the website https://plates-formes.ch/. Personal data processed within our platforms (for example the referral, job and patient relationship management platforms) is governed by the terms and data processing agreements applicable to each platform and its customers, in which plates-formes generally acts on behalf of the practice or organisation using the tool.
8. Cookies and third-party services
This website may use cookies, external fonts or similar technologies. Where these involve the transfer of technical data (such as your IP address) to third parties, we will describe them, along with your options to accept, refuse or delete them, in our Cookie Policy.
9. Your rights
In accordance with the FADP and the GDPR, you have the right to:
– access your data;
– have your data corrected;
– have your data erased (“right to be forgotten”);
– restrict or object to the processing;
– data portability, in the cases provided by law.
To exercise your rights, contact: data@plates-formes.ch
You may also lodge a complaint with the competent data protection authority, in Switzerland the Federal Data Protection and Information Commissioner (FDPIC).
10. Changes
We may amend this policy at any time. Any update will be published on this page with its revision date.
Last updated: October 2026